Voice AI that talks, sells and settles — inside the rules.
VaaniLabs runs AI voice agents for collections, support and commerce across India's languages — with the RBI pre-call gate, DPDP-grade encryption, and every decision signed into an audit trail. Not a demo. A system of record for the call.
Pick a call. Press play. That's your agent.
Real recorded calls across six industries — in the language your customers actually speak. Turn sound on.
One agent, the whole conversation
Collections and reminders, customer support, and assisted commerce — the same compliant voice agent, on phone or in the browser.
Talk in every Indian language
Native Hindi, English and Hinglish code-mix, plus Tamil, Telugu, Marathi, Bengali and more — the agent mirrors the caller, it doesn't switch on its own.
Design the call, visually
A drag-and-drop flow builder that actually runs: every step — ask, decide, pay, transfer, book — drives the live call and fires real actions.
Read your own data on the call
Connect a CRM, Google Sheet, or database. The agent looks up the caller's record mid-call — credentials encrypted, sensitive fields never shown to the model.
Sell, not just talk
Search a catalogue, build a basket, recommend add-ons and send a secure payment link — assisted commerce, on the phone.
Warm-transfer to a human
When it's beyond the AI, it dials a verified, approved agent into the same call and briefs them — no dropped promises, plus supervisor listen-in and barge.
Every call recorded & analysed
Separate caller and agent tracks, full transcript, sentiment, and a 'learn from this call' pass that suggests flow improvements.
Compliance isn't a feature. It's the foundation.
Most voice AI bolts rules on afterward. VaaniLabs won't place a call until it passes the gate — and proves it did.
- Pre-call gate. No dial without calling-hours, consent, frequency-cap and DND checks passing — with the mandated pre-call agent-identity disclosure.
- Signed audit chain. Every gate decision, dial and payment is hashed and KMS-signed into an append-only ledger you can hand an auditor.
- Encrypted by design. AES-256-GCM field encryption with the key held outside the database — a stolen dump decrypts to nothing. Sensitive fields never reach the model.
- Tenant-isolated. Row-level security per workspace; your data and your customers' data stay yours.
Live in three steps
Design the flow
Build the conversation visually — or let AI draft it. Add your knowledge base, catalogue and follow-up channels.
Connect & configure
Plug in your telephony, CRM/data source, WhatsApp, email and calendar. Set calling hours, consent rules and caps.
Go live & watch
Launch. Monitor calls in real time, listen in or barge, and review recordings, transcripts and outcomes.
Don't take our word for it — build your own agent.
Describe one calling scenario. We generate a real voice agent for it — the flow, the voice, the compliance — and put you on a live call with it. Then you edit it yourself, no code.
- A working agent in ~60 seconds
- Talk to it live, in 10+ Indian languages
- An editable call flow — you own it
- DPDP + RBI compliant by default
Plugs into the stack you already run
Connect your commerce, CRM, messaging and telephony — or anything with an API.
Put a compliant voice agent on your line.
See it run on your own flow, your own data, your own rules.